Legal
Privacy Policy
Last updated: September 2026
Information we store
- Your account: email address, display name and avatar if you set them, your plan and billing cycle.
- Your files: the files, folders, names, tags and metadata you upload, so they sync across your devices.
- Your sessions: the list of devices signed in to your account, which you can see and clear in Settings.
What we never collect
- No analytics SDK, no advertising and no crash reporter. Nothing you open is logged for us to read.
- We never ask for your password — no one on the team needs it to help you.
Encryption and security
- Uploads and downloads travel over TLS, and stored files are encrypted on disk by our cloud storage provider.
- Your files are reachable only after you sign in, and stay private until you choose to share them.
- You can add an app lock (PIN, password or fingerprint) and lock individual files on top of your account.
Sharing
- Share links and per-person access work only when you create them. A link lets anyone who has it open the file until you revoke it or it expires.
Retention and deletion
- Trash keeps deleted items for 30 days, then clears itself. Trash counts toward your storage until emptied.
- You can download any file, or all of them, in the original format at any time — nothing is locked to the app.
- You can delete your account from Settings, which removes your account data with it.
Your choices
- Automatic gallery backup is off until you turn it on, runs on Wi-Fi only, and never deletes the originals on your phone.
- You control every share link and grant, and can revoke them at any time.
Questions about your data? Email support@lumasync.app
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